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1. Our Commitment

New Adventure Sea is committed to making its website accessible, in accordance with the Web Content Accessibility Guidelines (WCAG 2.1 - Level AA), to ensure an optimal and inclusive browsing, booking, and purchasing experience for all users, regardless of their physical or cognitive abilities or the devices they use.
We firmly believe that the sea and our experiences should be accessible to all, and we are working to reflect this value in our digital presence.

 

2. Compliance Status

The website is currently partially compliant with the requirements of the WCAG 2.1 Level AA guidelines.
Compliance is partial due to the non-compliances and/or exceptions listed in the "Inaccessible Content" section.

 

3. Inaccessible Content

We are aware that some sections or features of the site may present barriers.
The content listed below may not be fully accessible for the following reasons:
Booking System and Shopping Cart: Some elements of the calendar for selecting boat tour or Jet Ski rental dates, or the advanced checkout forms (e.g., Klarna or PayPal payment widgets), may be difficult to navigate using a keyboard alone or may not be fully readable by screen readers.
Multimedia Content: Some videos of our guided tours (for example, those linked to our YouTube or TikTok channels) may not yet have subtitles or audio description.
Third-Party Integrations: The social media feeds (Instagram, Facebook) and messaging widgets (WhatsApp Business) embedded in the pages are developed by third parties. We cannot guarantee the full accessibility of the code provided by these external services.
Navigation Maps: The interactive maps showing tour itineraries may not be accessible via assistive technologies.
However, we are committed to always providing a descriptive text alternative for the itinerary.

 

4. Preparation of the Accessibility Statement

This statement was prepared on May 14, 2026.
The assessment was conducted through:
Self-assessment conducted directly by the Owner / Evaluation conducted by third parties

 

5. Feedback Mechanism and Contact Details

We are constantly working to improve the accessibility of our website.
If you encounter any difficulties while browsing, registering for the User Area, or during the booking and payment process, please let us know.
You can submit your concerns, request information in alternative formats, or request assistance completing a booking by contacting us at the following numbers:
Email: info@newadventuresea.com
Phone / WhatsApp: +393518370485
Registered Office Address: Via Località Barone SNC - 88100 - Catanzaro (CZ) - Italy
We are committed to reviewing every concern and providing a response within 15 business days.

 

6. Enforcement Procedure

If the response to your feedback is unsatisfactory or not received within the specified timeframe, you have the right to contact the competent consumer protection authorities or, where applicable, avail yourself of the dispute resolution mechanism (e.g., the European Union Ombudsman or ODR platforms for e-commerce).

Page last updated: 14/05/2026